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General terms and conditions

Document effective from: 30 September 2024.

HOLDVOLGY GTC_20241121 – clarification of MPL delivery terms

HOLDVOLGY_GTC_20241014.docx

These General Terms and Conditions (hereinafter: “GTC”) set out the terms on which Users may use the services provided by MOONVALLEY WINES Kft. (hereinafter: the “Provider”) through the Website operated at https://holdvolgy.com/ (the “Site” or “Website”), and the rights and obligations of the contracting parties (hereinafter: the “Parties”).

1. Operator of the webshop

The webshop available at https://holdvolgy.com/ is operated by:

Company name: MOONVALLEY WINES Kft.

Registered office: 3909 Mád, Batthyány utca 69.

Company registration number: 05-09-023786

Tax number: 13823258-2-05

Email: [email protected]

Bank account number: HU48 10700378-49401505-51100005

For transfers from abroad: IBAN: HU48 10700378-49401505-51100005

SWIFT code: CIBHHUHB

Account-holding bank: CIB Bank Zrt., 1027 Budapest, Medve utca 4.

2. Scope and parties of the general terms of use

These terms apply to the services available on the Website and to the sale of products that can be ordered in the webshop operated on the Website.

Parties:

  • The Provider is the operator of the Website and the webshop and the seller of the products.
  • A User is a customer who orders a product from the webshop, and any person who visits the Website. A User may be any natural or legal person with legal capacity, or an organisation without legal personality, including foreign entities, provided they accept these terms and recognise them as binding. Accepting the GTC in this way also means that the User undertakes to follow changes to these GTC. If the User does not accept these GTC, they are not entitled to use the Website or the products sold on it. Contracts under these terms may be concluded by persons without capacity or with limited capacity only under the rules of the Hungarian Civil Code (Ptk.).

Natural persons under the age of 18 may not register on the Website and may not purchase alcoholic products. By pressing the “Payment” button, the Customer accepts the terms of the contract for the Service and the provisions of these GTC. By concluding the contract, the Customer declares that they have read and accept the terms in these GTC as binding, and that they consent to the processing of the data needed to use the Service within the scope set out in these GTC and in the Privacy Policy.

The GTC take effect when published on the Website and remain in force for an indefinite period. The Provider may amend these GTC unilaterally at any time. The day on which an amended part or a new GTC takes effect is the day on which the amended GTC is published on the Website. For the duration of the loyalty programme, the Provider reserves the right to organise further promotional campaigns within the programme. The rules of participation in and the running of such campaigns will always be published on the Website, and participants will be informed at the email address they provided.

Matters not regulated in this document, and the interpretation of this document, are governed by Hungarian law, in particular Act V of 2013 on the Civil Code (hereinafter: Ptk.) and Act CVIII of 2001 on certain issues of electronic commerce services and information society services. Mandatory provisions of the applicable laws bind the parties even without a separate stipulation.

3. About the contract

The language of contracts under these GTC is Hungarian.

Contracts under these GTC are not considered written contracts and are not filed by the Provider.

4. Services available

The Provider operates a webshop at https://holdvolgy.com/ and its subdomains. Purchases in the webshop may be initiated not only by registered Users. In the webshop, Users may use various services and products as follows.

Through the webshop the Provider offers the following services:

4.1. Sale of wines

The Provider sells the wines listed in the webshop at the prices shown there. The Provider updates the products offered for sale and their purchase prices by publishing them in the webshop, and reserves the right to change them. Wines may be paid for in advance by card, or in cash on delivery when the product is collected.

4.2. Ticket sales for events

The Provider sells tickets to events organised by the Provider at a predetermined place and time – mostly wine-related events. Examples include themed wine-tasting evenings and other wine events. Tickets offered for purchase on the Website are entry tickets to the event described on the ticket. The Provider allows purchased entry tickets to be transferred without restriction.

4.3. Voucher sales

For general wine tastings held at the estate, advance tickets and gift tickets (vouchers) may also be purchased. These are not for fixed events; the date of use may be changed. Vouchers offered in the webshop are entry tickets to the tasting described on the voucher and may only be purchased with online (advance) payment.

For fixed events and special tastings outside the estate’s general tastings, tickets may also be available in certain periods. Their date of use cannot be changed, but tickets may be transferred if the customer notifies the Provider by phone or email before the event. This will always be stated on the ticket product page.

A contract under these GTC is formed between the Provider and the User when the User uses a service offered by the Provider on the Website and accepts these GTC during registration, or, as a non-registered user, by clicking the payment button.

The Provider’s liability towards Users covers the services and product sales undertaken in this contract, and customer claims arising from participation in events organised by the Provider.

By sending the order and by the Provider’s confirmation, the contract is formed by conclusive conduct. Both the offer and the confirmation are deemed received by the other party when they become accessible to that party.

The Provider undertakes to fulfil its information duties under Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, including the essential characteristics of the services mediated, the total consideration including tax, and the terms of performance.

5. Limits of the Provider’s service

The User acknowledges that, due to the nature of the internet, continuous operation of the Website and thus of the webshop may be interrupted even without the Provider’s prior knowledge or intention.

The Provider does not warrant continuous, fault-free operation of the Website and the webshop. The Provider will use every reasonable means to prevent viruses or malware from attacking the Website. The Provider is not liable for any loss of data transmitted by the User over the internet while using the Website. The User is responsible for the proper condition of their own hardware and software and for their suitability for using the internet and the Website, and for uploading and downloading content.

6. Registration and loyalty programme

6.1. Registration

The webshop may also be used without registration.

Registration is possible as follows:

By clicking the “REGISTRATION” button on the site and providing a working email address and password, the User may use all services of the Website. Data to be provided: last name, first name, email address, password (upper and lower case letters, number, special character), password confirmation, country (optional), phone number (optional), date of birth (optional).

Confirmation of registration and acceptance of these GTC and the Privacy Notice, as well as newsletter subscription, take place through the User’s active conduct: creating a user account also means accepting these GTC. Newsletter subscription is made by ticking the relevant checkbox. Newsletter subscription is the User’s free choice; it is not a condition of registration or of purchasing in the webshop, nor is consent to personalised offers.

6.2. Loyalty programme – Holdvölgy Wine Club

Contents of the loyalty programme:

  • loyalty pricing already from one bottle
  • newsletter with news, products, stories, events, tips and recipes, including newsletters specifically for loyalty members
  • invitations to the Provider’s events
  • semi-annually updated discounted offers for loyalty members only
  • unique, limited items (reserve and pre-release wines) for loyalty members only

Loyalty levels and related discounts:

  • from HUF 50,000: 5% discount
  • from HUF 150,000: 10% discount
  • from HUF 300,000: 15% discount (on first reaching the level: gift 2-person Exclusive tasting)
  • from HUF 600,000: 20% discount (on first reaching the level: gift 2-person Aszú Experience tasting)

Moving between levels is possible by reaching the purchase threshold assigned to each loyalty level. Purchase thresholds may be changed unilaterally by the Provider at any time.

The current content of threshold levels differs and may be changed unilaterally by the Provider at any time.

The status of Users in the loyalty programme is based on amounts spent in the webshop and at the estate. Amounts spent at the estate are credited on the webshop customer account within 30 days; online spends are credited immediately after purchase.

Category changes (level-ups) are rewarded by the Provider with further benefits, which may be changed unilaterally at any time.

The Provider informs Customers of the discounts and other benefits for each loyalty level through the Website.

How to join:

Joining the Holdvölgy Wine Club loyalty programme is possible by online registration or, when purchasing at the winery, in person on an offline form.

Joining is not possible at off-site events not held at the estate, and those spends are not part of the programme (e.g. off-site events and festivals organised by third parties).

Joining the loyalty programme involves no extra costs or other obligations; there is no membership fee or other one-off fee.

Operating rules:

Entry into the loyalty programme is from HUF 50,000 of spend, but level spends need not happen in a single purchase; purchases may add up within one year.

A loyalty membership level is valid for 1 year, i.e. 12 months. The start date is when the User reaches the first level or any other designated level.

Users have 12 months from their first purchase to enter one of the discount levels. If the User reaches a next level within the following 12 months, the validity of the next level is counted from then, and the anniversary date also changes.

To keep a loyalty level, 100% of the purchase amount required for that level must be completed within 12 months up to the relevant anniversary in the following year.

Eligibility for the discount is reviewed from time to time. Users whose spend from the day they became eligible until the anniversary in the following year does not reach the lower threshold of that discount group drop out of that group and are reclassified according to their current spend.

If the User does not purchase any products at all, they drop out of the loyalty programme. If they spend less than required for the current level but enough for a lower discount category, they move to that category.

The loyalty price cannot be applied to the purchase with which the discount is earned; it takes effect only on the next purchase.

The Provider offers individual guarantees for corked wines.

The loyalty discount cannot be combined with any other discount.

7. Technical steps of buying tickets, vouchers and products

In the webshop the User may purchase tickets and vouchers for various services (hereinafter collectively: Ticket/Tickets) and wine products listed there.

7.1. Conclusion of the contract

Displaying Tickets and products in the online store – the online catalogue – is not in itself a legally binding offer by the Provider. On the webshop pages that contain ticket and product data, the User may learn the essential characteristics of the products. The User may order tickets and products using the basket in the webshop by clicking “ADD TO BASKET” on the product page and placing the tickets and product in the virtual basket.

An offer binding on the Provider arises when the product is ordered in this way and placed in the basket, and remains open for 90 days, or until stocks last, or until a price change, or until withdrawn by the Provider. If within 90 days the Provider raises the price for any reason or runs out of a product, a new offer arises.

If a question arises about the product before ordering, the Provider’s customer service will gladly help the User.

How to order tickets and products:

Place the selected product in the basket by clicking “Add to basket”. By clicking the basket icon in the top right corner or on the right side of the page, you can view the products in the basket, change quantities and remove them. An offer binding on the Provider always relates only to the product(s) placed in the basket.

When finishing the purchase, click “Proceed to checkout”, choose a delivery and payment method, enter your personal details, phone number and delivery and billing addresses, then confirm the order with the Purchase button. Finally, click “submit order” to place the order for the products in the basket.

The Provider’s system automatically confirms the order by email to the address given by the User, with the order details and a unique order ID. The contract is formed by conclusive conduct upon our confirmation.

The order is accepted when the Provider sends email confirmation. If this confirmation does not reach the User without delay – but within 48 hours at the latest – after the User sent the order, the User is released from being bound by the offer.

The Provider is not liable to the User if the User fails to redeem a purchased event ticket or voucher.

Title to the Ticket passes to the User when the Provider sends the email containing the Ticket.

The event entry ticket or voucher printed from the link in the email received after purchase, shown in digital form, or – on request, for a HUF 500 service fee – sent by post, entitles the User to use the service stated in it and to attend the given event.

The Ticket may be transferred to third parties.

Copying, reproducing, forging or otherwise unlawfully using event entry tickets or vouchers is prohibited.

7.2. Information on withdrawal

Within 14 days of the purchase the User may withdraw from the order without giving a reason, in which case they may only be required to pay the costs set by law (this provision extends the 14-day withdrawal period in Section 20(2) of Government Decree 45/2014 (II.26.) on contracts between consumers and businesses). The deadline is met if the consumer sends the statement of intention to withdraw to the Seller before the deadline expires.

For goods ordered with courier delivery only, the Provider bears full responsibility until the goods are received. Goods are shipped under conditions that maintain their quality. If the User withdraws because of faulty delivery or damage during transport, the Provider refunds the price already paid.

The above does not apply to home deliveries by MPL, because the Provider cannot agree the shipping process in detail or learn the carrier’s warehouse handling methods, so proper handling of fragile parcels cannot be ensured as it can with the courier service that is monitored.

After the goods have been received, the Provider does not accept complaints related to shipping.

The withdrawal period starts when the product is received. The right of withdrawal may be exercised by sending a clear written or electronic statement of that intention to one of the following contacts (in particular by post, phone or electronic letter):

  • MOONVALLEY WINES KFT.
  • Address: 3909 Mád, Batthyány u. 69.
  • Phone: +36 47 548 023
  • Email: [email protected]

Complaints about ordered products, shipping or payment may be sent to [email protected].

Effects of withdrawal

Within 14 days of receiving the withdrawal we will refund all payments received, including delivery costs (except extra costs arising because the customer chose a delivery method other than the least expensive one we offered).

Refunds use the same payment method as the original transaction, unless during the exercise of withdrawal another method is expressly requested; using a different refund method must not create extra cost.

The Provider may withhold the refund until the ordered and received product has been returned to the Provider’s stated address, or until return has at least been evidenced.

In case of withdrawal the User must return or hand over the affected product without undue delay and no later than 14 days from communicating the withdrawal. The costs of returning the product are borne by the User.

Only unopened products in original condition may be taken back. Under Section 29(1)(e) of Government Decree 45/2014 (II. 26.), after products have been opened the User may not exercise the right of withdrawal.

The User is liable for any decrease in value of the products resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the products.

In a dispute the User may turn to a Conciliation Board. Contact details of the Conciliation Board competent for the Provider’s registered office:

  • Borsod-Abaúj-Zemplén County Conciliation Board
  • Address: 3525 Miskolc, Szentpáli u. 1.
  • Phone: (46) 501-091, 501-870
  • Fax: (46) 501-099
  • Name: Dr. Tulipán Péter
  • Email: [email protected]

7.3. Purchases from abroad

For orders placed from outside Hungary, Users receive a quote in which the Provider gives an individual shipping fee based on product weight and the delivery address. The User accepts the offer by confirming it by email and paying the purchase price of the ordered products in advance by bank transfer. Five days are available to pay the purchase price.

The Provider currently delivers to private individuals only in European Union member states.

7.4. Delivery methods

For domestic orders, products ordered from the webshop with a gross order value under HUF 25,000 are delivered to the User for a fee.

7.5. Personal collection

Products ordered from the webshop may be collected free of charge at 3909 Mád, Árpád utca 13, during the estate’s opening hours, but collection must always be arranged by phone or email.

As Holdvölgy wines are sold by many retail partners across the country, if the User wants immediate access to Holdvölgy wines they may ask us for the nearest retail partners. Only the partner’s representative can say which Holdvölgy products are currently available at that partner.

7.6. Shipping

The Provider ships ordered products both within and outside Hungary. In Hungary shipping is carried out by SPRINTER Futárszolgálat Korlátolt Felelősségű Társaság.

Carrier:

  • SPRINTER Futárszolgálat Kft., SPRINTER Futárszolgálat Korlátolt Felelősségű Társaság
  • Tax number: 12263840-2-13, Registered office: 2351 Alsónémedi, Tankcsapda utca 2.

A further selectable shipping method is MPL postal service, which must be shown from 2024:

  • Magyar Posta Zrt.
  • Magyar Posta Zártkörűen Működő Részvénytársaság
  • Tax number: 10901232-4-44
  • Registered office: Budapest, Dunavirág utca 2-6.

For foreign shipping, delivery partners may change depending on available shipping rates in order to offer more favourable prices.

Products offered in the webshop are sold only in retail quantities and only to end users.

After a domestic order is received, ordered products are handed to the courier within 1–2 working days. The product reaches the User within 3–4 working days. Domestic shipping is charged for orders under a gross value of HUF 25,000.

The deadline and total cost of foreign shipping cannot be determined in advance; they always depend on the quantity and weight of the ordered products and on the destination country and its rules.

7.7. Shipping costs

Domestic shipping within Hungary:

  • Shipping is free within the country for orders of HUF 25,000 or more. Below HUF 25,000, home delivery is a flat HUF 3,900. For cellar-visit and tasting-ticket purchases, postal delivery of the gift ticket within Hungary is a flat HUF 500.

Shipping outside Hungary:

  • Products may also be shipped to foreign addresses, but the webshop currently calculates shipping automatically only for Hungarian addresses. If the User wants delivery to a foreign address, they must contact the Provider in writing.

Email: [email protected]

The Provider reserves the right to change shipping fees unilaterally.

7.8. Payment methods

For orders to a Hungarian address, payment may be by card or cash on delivery. For orders to a foreign address, payment may only be made by advance bank transfer.

Card payment (MasterCard and Visa)

With card payment, payment can be made immediately by entering card details. The User may pay for the Provider’s services by card.

For online orders of vouchers/wine-tasting tickets, only online card payment is available, because the tickets are sent immediately after purchase to the email address given with the order.

The User may also use Revolut and Barion payment solutions.

Revolut Bank UAB operates with authorisation from the European Central Bank under the supervision of the Bank of Lithuania.

Revolut privacy notice: https://www.revolut.com/en-US/privacy-policy/

Barion: Online card and other payments are processed through the Barion system. Card and other payment data do not reach the merchant. Barion Payment Zrt., which provides the service, is supervised by the Magyar Nemzeti Bank; licence number: H-EN-I-1064/2013.

Barion privacy notice: https://www.barion.com/en/privacy-notice/

Further terms of online payment are set by the payment provider’s terms, which the User may review on the payment provider’s interface before paying, to which they are redirected during checkout.

Cash on delivery

With cash on delivery, the User pays the order value when receiving the goods. Cash is collected directly by the couriers of the carrier named above.

7.9. Prices and consideration

Prices shown in the webshop are final consumer prices in the currency displayed next to the price and always include the 27% VAT applicable in Hungary.

Product prices do not include shipping costs or the environmental deposit fee (HUF 50).

The Provider strives to ensure that prices shown in the webshop match the actual consideration. If incorrect prices appear due to a typo or technical reasons, the Provider is not obliged to fulfil the order and is not bound by the offer. In such a case the Provider will offer the product at the correct price, and the User may decide whether to buy at that price or withdraw from the order. A price is incorrect if it does not match the real consideration of the product and the Provider marks it as incorrect for that reason.

7.10. Invoicing

The User receives an electronic invoice for the purchase. An electronic invoice contains invoice data in electronic form only. It may only be issued, transmitted and stored electronically; a paper version is not an original authentic document. The Provider issues the invoice based on the data provided, using invoicing software. By starting the purchase process the User expressly accepts the invoice and the transfer of their data to the invoicing software. Please note that invoices are submitted to the tax authority under the applicable laws and cannot be amended later.

7.11. Retention of title

Until the order price is paid, the product remains the property of MOONVALLEY WINES Kft.

7.12. Electronic communication

Communication related to the order takes place primarily in electronic form.

7.13. Exclusion of liability for third-party links

The Provider may use links pointing to other internet sites. The Provider has no influence over those links, expressly distances itself from their content and does not adopt it as its own. This disclaimer applies to every displayed link and to all content accessible through those links.

7.14. Photograph rights

The Provider is the exclusive owner of the photographic rights in all photographs in the online catalogue and on the website. Any use without prior written approval is prohibited and may lead to claims by the Provider.

8. Rules for events and wine tastings advertised in the webshop

Proper organisation of the Event or Wine Tasting is the Provider’s obligation. The Provider’s name and other identification details always appear on the Ticket. Participation conditions, house rules of the Event or Wine Tasting and of the venue may differ significantly by event. The Provider may set these rules, so the Customer should ask the Provider about them.

The Entry Ticket may be freely transferred. By handing over the Entry Ticket, the new ticket holder accepts the Provider’s GTC.

Unless otherwise stated on the Ticket, the Ticket entitles its holder to a single entry for one person to the Event or Wine Tasting named on the Ticket. Lost, damaged or destroyed Entry Tickets cannot be replaced.

Depending on the type of Ticket, digital and analogue security features may protect the Entry Ticket against forgery. If the Provider, the event organiser or security staff at the venue finds that security marks on the Entry Ticket are damaged, incomplete, show intentional damage, or appear reproduced or copied, they may refuse entry or require the holder to leave the Event area. For exclusion on such grounds the Customer may not claim damages from the Provider.

Certain Tickets entitle only a specific user group to enter (child ticket, senior ticket, professional ticket, etc.). The Provider does not check eligibility at purchase. Through security staff the Provider may check whether the Ticket holder is entitled to use a special entry ticket. Entry may be refused until eligibility is proven. For exclusion on such grounds neither the Ticket Customer nor the Ticket holder is entitled to damages.

In some cases Tickets only allow access to certain areas within the Event site.

A Visitor who breaches the participation conditions, the house rules of the Event or venue, or instructions of security or other law-enforcement bodies may be removed by the Provider or event organiser to ensure the safe running of the Event and undisturbed enjoyment by other Visitors. For exclusion on such grounds the Provider is not obliged to pay damages.

For most Events the Provider and the event organiser reserve the right to make minor or justified changes to the programme or the Event.

For outdoor Events the Provider may announce a reserve event day (rain date). If a rain date has been announced, the Provider may decide at any time to hold the Event on the rain date. The Provider will inform Customers of that decision without delay through the Website. The Customer acknowledges that holding the Event on the rain date does not give a right of withdrawal. Under general industry practice, an Event interrupted, ended early or started late because of weather is still considered duly held if more than half of the Event took place as planned, or if the start is delayed by less than 50% of the planned length, or if any pause lasts less than 25% of the planned length. The event organiser may set different rules for the rain date and for Events held only in part.

The Provider will do everything reasonably expected to inform the Customer if an Event is cancelled and to help with ticket refunds.

If war, riot, terrorist act, strike, accident, fire, blockade, flood, natural disaster, serious energy supply failure or another unforeseeable and unavoidable obstacle outside the control of the Customer or the Provider prevents either of them from fulfilling a contractual obligation, that person is not liable for any loss or damage arising from that event.

Photos and video are taken at Events. By attending, the User expressly consents to the recording and publication of their face, appearance and expressions, provided they may be named only with express consent. If the User is a public figure, they may also be named without consent. The maker of such depictions acquires unrestricted, transferable and exclusive rights of use regarding the User in space, time and mode of use. The organiser may freely exploit and use the depiction in relation to the User (especially to promote the Event), reproduce, publish, adapt, make public, communicate to the public and distribute it, including where the organiser uses a recording of the User made by other guests – without any consideration to the User. The User may make audio and video recordings at the Event only with image and sound recording built into a personal telecommunications device (e.g. mobile phone, tablet) or with non-professional photo equipment, and may not sell or commercially exploit those recordings for consideration or free of charge, may not name other Users without consent, and may not infringe their personality rights. The organiser expressly excludes liability if other Users breach the above.

9. Use of the Website

When using the Website the User must act in good faith and fairly and respect the applicable laws. Accordingly the Website may not be used to distribute unlawful content or computer viruses or to collect data without authorisation.

The User consents to the Provider using reviews uploaded by the User to the Website, including editing, transforming and copying them.

10. Disputes

The Parties declare that in exercising rights and performing obligations under these terms they will act in good faith and fairly and cooperate with each other.

The Parties will cooperate to settle any disputes out of court by negotiation as quickly and cheaply as possible. If that fails, the ordinary court with competence and jurisdiction for the Provider’s registered office has exclusive jurisdiction.

11. Data transfer statement

I acknowledge that the following personal data stored by MOONVALLEY WINES Kft. as controller in its user database will be transferred and/or made visible to the following processors. The scope of data transferred by the controller may differ by processor and is always set out further in these GTC.

REVOLUT LTD. as processor

Registered office: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD.

Data transferred by the controller: name on the card, card number, expiry date, name of the issuing bank and CVC/CVV security code.

The nature and purpose of processing by the processor are set out in the Revolut privacy notice: https://www.revolut.com/en-US/privacy-policy/

MOONVALLEY WINES Kft. as merchant does not have access to card data.

BARION PAYMENT ZRT. as processor

Registered office: H-1117 Budapest, Irinyi József utca 4-20, 2nd floor

Data transferred by the controller: name on the card, card number, expiry date, name of the issuing bank and CVC/CVV security code.

Card and other payment data do not reach MOONVALLEY WINES Kft. as merchant. Barion Payment Zrt., which provides the service, is supervised by the Magyar Nemzeti Bank; licence number: H-EN-I-1064/2013.

The nature and purpose of processing by the processor are set out in the Barion privacy notice:

https://www.barion.com/en/privacy-notice/

KISZERVEZETT MARKETING KFT.
Registered office: Tésa, Petőfi utca 16, 2636, Hungary

Data visible to the processor: contact and login data and browsing history of persons who subscribed on the website or made a purchase on the website.

Nature and purpose of processing: the data above are visible to the processor only while operating and maintaining the website. The processor may not store them on its own systems or use them for any other purpose.

META PLATFORMS IRELAND LIMITED

Merrion Road, Dublin 4, D04 X2K5, Ireland

Data transferred by the controller: the platform does not process personal data but collects anonymous statistical data based on visits and on-site activity, such as the number of users viewing the page and the number of activities (events).

Nature and purpose of processing are set out in the Facebook and Instagram privacy policies: https://www.facebook.com/privacy/policy/

https://www.facebook.com/help/instagram/155833707900388/

GOOGLE IRELAND LIMITED

Gordon House, Barrow Street, Dublin 4, Ireland

Data transferred by the controller: the platform does not process personal data but collects anonymous statistical data based on visits and on-site activity, such as the number of users viewing the page and the number of activities (events).

Nature and purpose of processing are set out in Google’s privacy policy: https://policies.google.com/privacy

MAILCHIMP C/O THE ROCKET SCIENCE GROUP, LLC

675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308

Data transferred by the controller if the user allows and provides them: name, email address, order value, types of products ordered, order date, date of birth, dates of special occasions.

Nature and purpose of processing are set out in the Mailchimp legal notices: https://mailchimp.com/legal/

MICROFOX INFORMATIKAI KFT. MOZAIK PROGRAM

5500 Gyomaendrőd, Rákóczi u. 3.

Data transferred by the controller: name, delivery address, tax number, phone number, composition and content of the order.

Further information on the nature and purpose of processing can be requested from the company: [email protected]

12. Closing provisions

The Privacy Policy forms an inseparable part of this Agreement. The Provider may amend these General Terms and Conditions unilaterally.

Effective date: 21 November 2024.

MOONVALLEY WINES Kft.

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